Ep. 3: The Ultimate Guide to Hiring a Video Crew (Without Getting Overwhelmed)

Been tasked with creating a video project and feeling overwhelmed? You’re not alone. In this episode, Monique and Piper share their insider knowledge on working with video production teams, drawing from years of experience helping first-time producers create successful projects.

Why This Matters Now

The demand for video content is everywhere – from marketing campaigns to internal communications. But here’s the thing: you don’t need to be a video expert to get great results. What you do need is the right approach to working with video professionals, whether you’re planning months ahead or need something turned around quickly.

Key Insights

The Magic Triangle: Time, Control, and Cost

Every successful video project balances three essential elements: time, control, and cost. These aren’t just abstract concepts – they’re your practical tools for success. Time isn’t just about deadlines; it’s about understanding the real hours needed for quality work. Control involves knowing who makes which decisions and when. And cost? It’s not just about the bottom line – it’s about making smart investments in the right areas of your project.

Smart Questions for Smarter Hiring

Finding the right video team starts with asking the right questions. But here’s what many first-time producers don’t realize: it’s not just about their portfolio or price tag. You need to understand their experience with projects like yours, their approach to timelines, and most importantly, how they handle communication. The best video teams aren’t just technically skilled – they’re excellent communicators who can guide you through the process.

The Production Process Demystified

Pre-production isn’t just planning – it’s where your video’s success is determined. This means getting clear on everything from script development to location scouting. We break down real-world considerations like shooting ratios (spoiler: you’ll need more footage than you think) and why that perfect take might require more time than expected. Understanding these elements helps you plan better and avoid costly surprises.

Building Professional Relationships

The secret to great video production isn’t just about finding talented professionals – it’s about finding the right fit for your project. This means considering factors like:

  • Cultural alignment with your organization
  • Communication styles that match your needs
  • Understanding of your industry and audience
  • Ability to work within your approval processes
  • Technical capabilities that match your requirements

Special Considerations

Language and diversity aren’t just boxes to check – they’re crucial elements that can make or break your project. Having Spanish-language capabilities isn’t just about translation; it’s about cultural understanding and authentic communication. Similarly, having diverse production teams brings different perspectives that can enhance your final product.

Making It Work

Planning makes perfect, but flexibility keeps projects moving. Whether you’re working with a six-month timeline or a three-day turnaround, success comes from:

  • Clear communication channels
  • Well-defined approval processes
  • Understanding of technical requirements
  • Realistic budget allocation
  • Strategic decision-making

Ready to take the next step in your video production journey? Connect with us at hello@velasquezmedia.com – we’d love to hear about your project and share more insights.

#VideoProduction #CorporateVideo #ContentCreation #MediaProduction #FilmCrew

Transcript

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I saw this video, and this is what it is, and I look at it

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and there's literally a helicopter shot

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and pyrotechnics over the Statue of Liberty

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on the 4th of July.

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And they want this video with these elements in February,

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which is six weeks away.

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There's this misperception.

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You turn on a video camera

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and you make a three minute video by just hitting it record

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and then stopping it three minutes later.

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That is not the case. Change of the Reel.

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A podcast with Monique Velasquez and

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Piper Kessler.

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For over 20 years, we've run a video production business

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that has achieved what only 3%

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of women entrepreneurs have done

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Exceed $250,000 in revenue.

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We wanna see business owners that look like us succeed.

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That's why we've started this podcast.

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Change the Reel. We'll drop twice a month.

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We'll release two types of episodes.

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One is with Piper and I kicking it

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and talking about using video and business.

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And the second features, conversations

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with business owners using media

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to drive diverse perspectives.

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This is Change the Reel

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Representation starts here.

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Welcome to Change the Reel.

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Representation starts here. Music dancing interlude.

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Yeah, I love that sound

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For the budget minded.

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Yes. For the budget minded today, Piper

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and I are doing a solo show, and you should, is it

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A solo show or is it a Duo show?

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Oh, okay. We'll call it a duo. A couple,

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Couple show. Okay,

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Couple show.

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I don't know. We're gonna do the show with just you and I.

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You should know that today we're gonna talk about how

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to hire a video crew or videographer

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and not feel like you're being taken advantage of.

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We work with a lot of first time producers, right? Mm-hmm.

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So there are people that we, um, that call us

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that are middle managers or become managers,

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and they have been tasked with creating a video

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or an event that has video to play,

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or they wanna capture video and to, and they don't feel

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Extremely confident, Right?

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I mean, there's a variety of things

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that we get hired to, to do.

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We may just record an event for edit later.

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We may be in the back of the room documenting a lecture for,

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uh, archival purposes.

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Um, we may do a very big gala event

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where we have, uh, moving parts like, um,

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interviews from virtual guests.

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We have Rolands that have been, uh, emailed to us

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with video clips

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And we're streaming it.

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We may even just do a talking head to, to send

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to somebody in, in a video for some other purpose, right?

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It's not, maybe not your company, but your CEO

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or your, uh, content expert

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or, um, needs to, to be included in

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And talking head is, do we need to,

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because that's a term. It

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Is a term. Basically,

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a talking head is a video where

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all you see is something like this, right?

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That is either directly to camera

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or off camera, talking to maybe somebody who's interviewing.

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But, uh, this would be a talking head, right?

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This would be a talking head. And

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Sometimes talking heads are one

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of those very straightforward, uh, hires, right?

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You get one camera, you get three lights,

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you get a microphone,

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and you may have a script, or you may not.

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You may need a teleprompter, you may not.

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So there are lots of moving parts about

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what a talking head might be.

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One of the first things, when you're working with somebody

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who hasn't, uh, done this before, they ask a few questions,

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or they may feel a little shy about

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what it is they don't know.

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And I understand that that's not what you're,

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you've been hired to do.

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You've been hired to take care of projects,

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or maybe you are an engineer,

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or maybe you are a elections expert,

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and you know about all the things about moving parts in a,

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in a machine or the whole process of how to, uh, staff

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and equip, you know, for an election.

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But you don't know anything about making a video. And that's

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Where he's a content expert, Right?

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Meaning that you're the expert in

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what it is your video is gonna be about.

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So we, we do a lot of that.

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What do you feel like are some of the first

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Questions, common questions?

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Well, there's always how much is it gonna cost? That

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Is true. How long

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is it gonna take?

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Um, how many people need to be involved? I I get asked that.

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Or a location, right? Who writes the script? And

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So there's lot, lots of things that we,

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we talk about, right?

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And so today we're gonna talk about how

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we will help the folks that are planners, right?

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You got a plan. You are one of those folks that, you know,

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you have your, your, uh, spreadsheet, you gotta color coded,

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you have your, it's gonna

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Happen a year from now, Six months from now.

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However it's gonna happen in your life.

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And we're also gonna talk to those that are procrastinators

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because you need to have these questions on file

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and ready to go to be able

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to answer questions from somebody who you're gonna talk to.

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And, and, um, hire

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Somebody may go, Hey, uh, Monique, three days from now

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I have an event and I don't have all the detail yet.

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I need it covered. And that's all I know right now.

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Right? And, and we, we just

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actually just got a call just like that this week,

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two days this week, right?

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So that, that happens, right?

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And so everything we're gonna talk about today is, uh,

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geared towards you understanding how you can perform

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and not feel like you're taking advantage of.

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If you're hiring a crew, we won't be able to help the folks

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that are DIYing, right?

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We're not gonna talk about the tech.

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We're not gonna talk about the what mics, what tripods, what

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platform, or what AI we're using to edit. Yeah.

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This is, you wanna hand it off,

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but you wanna feel confident handing off to somebody else,

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Right? Exactly.

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And so what we are going to do is talk about time,

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your control and the cost.

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Those are the three things, the big things that we need you

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to understand when you're, you're dealing

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with hiring somebody.

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And it's just like any other thing.

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If you've got a, a contractor

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or you wanna outsource something, those are the three things

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that you really want to, you know, focus in.

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So time, how long does it take If you're a planner,

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you know, you got six months, three months, six weeks,

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whatever it is that you have,

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and you know what your timeline looks like.

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Yes. And you have other tasks that you're also trying

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to balance.

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And this is not necessarily

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Your main Job. Your

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main job, right?

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Right. So, you know, time, one of the things

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that you wanna do is to get

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with your expert.

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Let's talk a little bit about where do you find your expert.

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A lot of times we do referrals, right? Mm-hmm.

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Like we get, uh, referred by past clients

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or current clients, right?

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That's true. And that says a lot, um, of,

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you know, helping you.

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So find somebody that you have faith in.

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Now, you may get a referral from somebody

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where you like the product that they put out,

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but they may not have had a good experience

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when they give you the referral.

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So that is something that we'll talk about on

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how you can get a better experience, right?

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To not feel like you're being taken advantage of,

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Or you might turn to, well, what happens a lot

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for us is you may turn to somebody you know

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that had the same kind of need, and you turn to them

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and go, well, what was your experience?

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Who, how did you reach out?

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And you, you know, that way you get a,

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Gimme a for instance, A for instance.

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Um, well, a lot of times we, we are covering,

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uh, events and someone knows

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that they're doing a similar event

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and they know, let's do an example of they're in government

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and they are reaching out

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to the person they know who's at another municipality

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or entity that has a similar job,

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and they're reaching out to them

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and going, how did you attack this?

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And how did you find the person

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that you wanted to hire, right? Who ended up doing it,

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Right? And so, referral

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is, is a matter

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of tapping into your network of collaborators,

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partners, you know, colleagues, people you admire,

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people you wanna get to know.

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And so tapping them for what they did and,

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and what their experience was with their, uh,

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video person now know that just about every

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place in the country has a videographer somewhere

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in the corners, in the high school, in the college nearby,

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in the community college nearby.

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So there are places that you can look, uh, to find,

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there are, uh, you know, groups, LinkedIn groups and, and,

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and that sort of thing.

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So if you feel like you don't have a place to look,

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there are lots of places that you can look

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to find somebody to work with.

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Do I suggest that you use somebody without experience?

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Depends on what your budget is, right?

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How much is it gonna cost me?

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A lot of people will take the shortcut

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of having their brother-in-law's,

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cousin's nephew who happens

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to have had a few classes in high school with editing.

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They have a, you know, a camera in their pocket.

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Now they have the task,

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they have the skills and that sort of thing.

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But what you may not have is

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that person may not have the maturity to understand

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what it is that you're really trying to communicate.

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Or they might, they might have the maturity.

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They may not understand what the purpose is of the video.

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So let's say that you're a nonprofit

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and you're looking to create a, um, fundraising video,

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and you have, you know,

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you wanna do a creative collaboration with them.

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That person may not have the understanding of what it is to

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ask for money in a way that is, uh, polite

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or, um, in tune with the story of your nonprofit

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or whatever it is that you are, you know, uh, representing.

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I I, I would say too, in that instance,

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'cause sometimes we've been pulled in

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after something like that has happened, you have

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to take on the role of definitely being the producer.

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You're, you're hiring a person to run the camera, right?

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And so, and to edit it, right?

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And that become, they become a tool

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or a technician versus somebody

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who has a different experience as a producer, right?

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That those are two different things, right?

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You know, so getting references

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and finding somebody can be as ma as just a as simple

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as finding what your, your network looks like

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and who has done these things.

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And maybe there's somebody, uh, that, you know,

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a video you've seen at a conference workshop

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or other, you know, on the online.

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And you can just reach out to them

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and figure out what they did.

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So that is the first place to start, um, having a reference.

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We have available to us a, um,

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cheat sheet, which is a set of questions that we

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will ask people that are calling us to do work for them.

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There are questions that we believe

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the person should be asking us.

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And so we'll run through some of those.

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So what you will be asked as a client

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is the first set of questions that we'll run through here.

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And we're gonna run through those so that you can, uh,

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you know, be prepared, uh,

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what somebody should be asking you.

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And if they don't ask you these questions, you need

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to just like put a little question mark on whether they're

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the right client, uh, uh, videographer

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or video crew for you.

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And we'll have available this as a giveaway.

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So we'll give you, uh, a link to that,

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what you'll be asked as the client.

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We'll run through a few of these. Mm-hmm.

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What's the purpose of the video?

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That's the one of the first things that I ask the clients.

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So why do you ask the, why do you ask the client that?

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I wanna know if it's a, you know, entertainment piece,

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is an education piece.

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Is it something that has a story that needs to be heartfelt

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or funny or, you know, just engaging

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Because that changes how we film it. Our suggestions,

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How we edit, How we edit,

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How we compose, right?

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Who's your target audience is also one of those questions

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that I ask, are you trying to get the attention of

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by creating this video, right?

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Are you trying to get an 18 year old's attention?

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You're trying to get a 60 year old's attention,

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a certain demographic attention?

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You, it's important, right?

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'cause it's gonna visually look different people

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who you choose to be in front

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of the camera, all kinds of things. Yeah.

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I mean, some of the music that we pick becomes important

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is if you're trying to create more energy

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for a youthful audience,

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Elicit a certain kind of feeling or response.

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If you have an wanna an emotional, you know,

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punctuation on something, it will change

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how we approach something.

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And if you, if you don't know, that is okay too,

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but it gives you a chance to figure out, well, yeah, I,

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do I want a technician,

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or do I want a partner that helps me create a communication,

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something specific that I'm trying to communicate? You

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Know, something that seems obvious that you should ask,

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what is your delivery date?

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Or be asked, what's the turnaround on the media now?

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Because Monique will go all the way through.

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Here's when we're gonna start filming.

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This is when you can expect the first edit

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all the whole entire process, right?

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The, and billing as well, right?

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A timeline from, you know, script production dates, when

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to see graphic proofs with branding, you know,

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all these sorts of things I put into a timeline.

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So what, how you, you know, how quickly you need

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that timeline, how quickly you need that video, right?

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Is really important. What is your project budget?

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Sometimes I ask this

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because there is an expectation that, hey,

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I saw this video and this is what it is.

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And I look at it and there's literally a helicopter shot

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and pyrotechnics over the Statue of Liberty

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on the 4th of July,

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and they want this video with these elements in February,

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which is six weeks away.

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And there's another thing wrong with asking that.

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And, and you shouldn't feel, you shouldn't lose confidence.

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No. 'cause of that, right? It's like you don't

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know the sky is the limit.

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Your budget may be the sky is the limit.

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I mean, part of it is, it's like, yes,

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we can take a look at what you have a sample of

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and say, oh yeah, that's a $30,000 video,

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or 500,000 video.

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Or you may tell us, Hey, we have $3,000

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and this is what we wanna do, and we are creative enough

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and have enough skillset to know

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what your budget will allow you to do.

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If you're looking for, you know, a 15, 3, 15 minute videos

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for $3,000, we're gonna point you somewhere else.

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Um, because that is an unrealistic expectation.

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And, and then we bring it up

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and other people bring it up as well.

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And it's not, I know people feel like sometimes when someone

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asks them what's their budget,

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whatever they are gonna create is gonna

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hit the top of that budget.

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And I get that. But it does make a huge difference.

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We need to know, because we're not gonna,

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we're gonna make suggestions.

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We're not gonna order the helicopter, right?

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Right. We're gonna make suggestions that are accommodate

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that budget, right?

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Is your video part of a plan strategy or a campaign?

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Is this something that fits into a bigger story,

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a bigger communication plan?

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Are you one of those that has a plan going on?

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You have a campaign going,

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and this is just one of the elements.

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You have brochures, you have a website,

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you might have a podcast that, that is accompanying this,

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And you need it to tie in

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because you don't wanna,

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if the website has a very different aesthetic to it

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than the video that you're about to do, that

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may be two different departments.

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And you may need to have a discussion there. How will

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You measure your results

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or your turn on the cost of the video?

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So this is a subjective mm-hmm. Measurement.

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A lot of times marketers have very definite ideas.

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They wanna be able to see

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and quantify views where it's viewing.

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And I'm gonna tell this story that I heard the other day,

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and that is, there is a guy that has a newsletter,

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and he has a thousand people on this newsletter,

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but it is the right eyeballs on his newsletter

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because his newsletter is specifically for

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the music industry at a very,

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very executive level.

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So there're only, there's a finite number of people in that,

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um, target audience.

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And so when you're quantifying, oh,

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he only has a thousand people on his newsletter, no,

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they're paying top thousands of dollars for this newsletter

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so that they have this industry very niche

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industry specific content available to 'em.

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So that measurement becomes, well,

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a thousand doesn't sound like a lot,

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but it's the right eyeball.

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So when we're looking at marketing,

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and we're looking at this as being a plan in marketing,

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sometimes it's not about how many views you get.

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You are not looking for a viral video necessarily,

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because the people that are looking at viral videos are also

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looking at cat videos.

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They're not necessarily looking at ways

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to help your nonprofit

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or to, uh, solicit your help with, uh, your business, right?

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So is it part of a campaign or a strategy?

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And how do you measure your return on investment?

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Is, is something that you really need to nail down.

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It could be views, it could be, you know,

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the right eyeballs.

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And sometimes your audience may be one person

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that one donor with the biggest check that

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that's ever happened for your nonprofit.

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And, you know, they will donate again if you

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could just get in front of them.

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And this video might just be the one. And so that is,

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Or it's just that one client that you,

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That one client wanna, You're looking for.

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That's right. You're, you're looking

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to engage with, right?

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So your return on investment becomes a different strategy

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and a different way to measure.

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And we will ask sometimes if there's a specific visual

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that you wanna capture,

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because there might be something that we might miss.

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And if you tell us ahead of time,

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or tell the person that you wanna hire, let them know, oh,

421

::

by the way, I need

422

::

this artist is gonna be doing this,

423

::

but we don't really care about the beginning part.

424

::

We just wanna see the last two days,

425

::

or we wanna see the beginning,

426

::

and then we don't wanna see any of the middle.

427

::

We just want the final

428

::

Outcome, right? I mean, one

429

::

of the example I think you're talking

430

::

about is the murals.

431

::

Mm-hmm. Right? So they wanted to see, it's very short,

432

::

it's three minute video, but they wanna see

433

::

the entire process.

434

::

They don't wanna just see, oh,

435

::

here's the mural, let's talk about it.

436

::

So we had to be engaged from when the artist

437

::

had a blank wall and started prepping

438

::

and doing all the fill in

439

::

and what it looked like at the end.

440

::

So that image was very, very important.

441

::

And so that was something that we, and

442

::

What they could have asked us

443

::

and they didn't care about, was they could have asked us,

444

::

well, we wanna see the process of how we chose

445

::

who was doing the mural and what our ideas were once we got

446

::

what that artist, and they didn't want that.

447

::

They wanted the beginning of the process for the artist.

448

::

That's exactly right. Uh, so we, we will ask

449

::

that question, you know, what visuals that need

450

::

to be captured, who will be on camera

451

::

to represent the organization?

452

::

Because sometimes this is a video that is a,

453

::

you know, explainer video.

454

::

This is a video business card for the business, right?

455

::

Mm-hmm. We talked to, uh, A CEO

456

::

that was telling the history of their company.

457

::

They weren't necessarily the founder.

458

::

They were the current CEO,

459

::

but they were very close to the ground floor.

460

::

And so that was the right person to have on screen

461

::

and talk about that, rather than having the marketing person

462

::

or their public affairs person talk about that.

463

::

One of the other things too is let's say

464

::

that you're reaching out, we've been hired to do recruiting

465

::

of minority students into, uh, stem summer programs.

466

::

And so what, who we showed

467

::

participating in the event became important.

468

::

We could show, um, potential, uh,

469

::

Latino parents and, uh, African American parents,

470

::

Asian parents, um, different, uh, students

471

::

in the summer program. And

472

::

The, and they asked us to ask specific questions so

473

::

that we could get eliciting different answers, so

474

::

to show from coming from different places.

475

::

So there was specific questions

476

::

that we ask each interview, right?

477

::

Because it, it comes really important about what

478

::

is representing on camera, the message,

479

::

your communication about your topic, about your video.

480

::

So we will ask who will be on camera going

481

::

Into that? It's like, should,

482

::

should the answers there be scripted?

483

::

There are sometimes there are certain people, let's say

484

::

CEOs, they're not necessarily set

485

::

to always be in front of a camera.

486

::

And, and some

487

::

CEOs are just not good at it.

488

::

And, but they might be really good if it's scripted.

489

::

So will you be needing a prompter?

490

::

Their answers to these questions need to be scripted.

491

::

Sometimes they legally don't want to, right?

492

::

Because they want it to be off the cuff.

493

::

And some of them have legal issues

494

::

that they need, and that's true.

495

::

Need to make sure that they are on the right legal line of

496

::

what it is they're talking about. And,

497

::

And a lot of times too, we'll be in front of

498

::

and interviewing people who, employees of a corporation,

499

::

and they're like, well, they'll turn

500

::

to the person who's sitting there

501

::

that represents the company

502

::

and go, well, what is it that you want me to say?

503

::

Because gimme a little hint.

504

::

And they'll say it in their own words.

505

::

But if they have that little bit of a script

506

::

or an idea, then they're not going to feel, uh, cons,

507

::

excuse me, conspicuous.

508

::

Let me just say that when you are creating a video

509

::

for your company, even if it's got the feel

510

::

of a documentary, it is always in bounds to

511

::

feed somebody an answer that you're looking for.

512

::

Because you may get in front of a, a testimonial video

513

::

where you know that the outcome

514

::

for this particular person was, you know, a very emotional,

515

::

very life-changing event.

516

::

They may feel like it wasn't,

517

::

but you know, when you tell your story for your company

518

::

that, that it is, and they may downplay some of that.

519

::

And so you want to feed that to 'em and, and say,

520

::

and give them cues that this is

521

::

what we really want you to talk about.

522

::

This is what we really, so those

523

::

Would be the specific questions and how to ask it.

524

::

And that way you also may not want

525

::

video crew being the one to ask.

526

::

It may be somebody who was there

527

::

and they go, I remember this happening.

528

::

Can you talk about this?

529

::

And you already have that relationship.

530

::

And so sometimes it's sort of scripting the answers.

531

::

It's also feeding them the answers.

532

::

So that is something that we ask, do you want scripted

533

::

or fed questions?

534

::

Because it makes a difference on how they respond

535

::

and what you communicate and that you get what you want.

536

::

And as a quick thing,

537

::

sometimes you're not getting that response.

538

::

Or maybe as the video crew, you need the ear of a person

539

::

who understands what can be edited.

540

::

It may sound great, you're sitting there listening,

541

::

but is it an edible editable piece?

542

::

Did you, did you get the answer you really wanted?

543

::

As a videographer, may think, Hey, that sounded perfect.

544

::

That's easy to edit,

545

::

but as the client, you might be,

546

::

that wasn't really what I wanted. I

547

::

Have seen a lot of nodding heads during an interview when

548

::

as a, as the editor in the room, and I'm hearing it's like,

549

::

but they didn't really say right?

550

::

They didn't say the proper noun.

551

::

They said it, and they never say,

552

::

your company was the best thing that ever happened to me

553

::

because it changed my life.

554

::

They said, yeah, it was a great experience,

555

::

which is watered down from

556

::

your company was the best experience and changed my life.

557

::

That's a cooperation thing between the, the videographer

558

::

or producer and the client, right?

559

::

Being able to go, did you get what you needed?

560

::

Did you get what you needed? Right?

561

::

And sometimes they, they just say it just, it's not wrong,

562

::

but they just say it in a way that isn't,

563

::

um, the most impactful.

564

::

And as a producer with experience, that's something that we,

565

::

when Piper and I are on set, we look out for all the time.

566

::

'cause we, we know, eh, that we heard it was great

567

::

and that really doesn't say anything.

568

::

So we, we roll it back and we kind of prod

569

::

and pull and push, right?

570

::

And coax the proper noun out of them.

571

::

And so on the spot we're kind of saying, is that

572

::

what you wanted to the client?

573

::

Did you get what you needed?

574

::

And leading to that is who's going

575

::

to give the final approval?

576

::

Is it gonna be a single person

577

::

who's gonna give this the final approval?

578

::

Because that ends up how many people need to see it

579

::

and how long we have to wait for each?

580

::

'cause a lot of times what will happen is there might be

581

::

five people that need to see it and give approval,

582

::

and the first person says, okay,

583

::

I want this change and this changed.

584

::

And the second person

585

::

who watches it says something completely different.

586

::

They wanted that left in, right?

587

::

And so it does, it is important.

588

::

That's why we're asking who is gonna be the final approval.

589

::

Part of it is, there are some things

590

::

that we educate our clients about when we spend with, um,

591

::

meetings and on location,

592

::

and we give the company person in charge of the video,

593

::

we give them information that the person

594

::

that doesn't come into the process until they see, oh,

595

::

why didn't we use X, Y, Z?

596

::

Well, because they had a big t-shirt

597

::

that had a terrible logo on it when they showed up

598

::

or whatever it is that that happened, right?

599

::

If they're not in the room the whole time,

600

::

that when they watch it out of context, it becomes harder

601

::

for them to approve a video.

602

::

So that's why we ask who's gonna be

603

::

available for the final approval.

604

::

We'll also ask, where's the video gonna be shot?

605

::

Interior, exterior,

606

::

Your place, my place.

607

::

If we're doing it in your place,

608

::

we will ask additional questions of can we see the place?

609

::

Because we need to see is there power?

610

::

What is the lighting situation?

611

::

I will always be listening

612

::

because people don't realize you're living your life

613

::

and you don't notice the different noises in a room

614

::

or noises coming into a space.

615

::

Same thing with exteriors.

616

::

People will go, oh, this is a beautiful exterior

617

::

and it may be in the middle of two traffic lights

618

::

and a stoplight and a bus stop

619

::

And a fire station And a fire station.

620

::

We've had that happen. Or visually we know people are gonna

621

::

be walking through and we can't

622

::

stop tra we can't stop walking traffic, right?

623

::

Or things like that. So that will be a question of

624

::

where you intend to film this.

625

::

That concludes what you will be asked

626

::

as the client except for the last one.

627

::

And that is, I'm just gonna say this.

628

::

Don't ask us how long the video should be. We don't know.

629

::

We don't know what your audience is.

630

::

We don't know what the story you're telling.

631

::

We don't know what your communication,

632

::

what your campaign is like.

633

::

We don't know a lot of different things specifically

634

::

to your target audience.

635

::

If it feels like you just wanna have a number of the budget,

636

::

that is something different than asking us, you know,

637

::

how long should the video be?

638

::

Because data is showing that

639

::

you can create a 60 minute podcast

640

::

and people will tune in and watch the entire 60 minutes.

641

::

If it is 60 minutes

642

::

and they wanna know every little morsel,

643

::

they're gonna stick with it.

644

::

If you are trying to find a recipe

645

::

and you just want the basics,

646

::

60 minutes may be the right amount,

647

::

especially if it's a tricky process,

648

::

might be able to be a shorter video.

649

::

You know, it's up to you to know

650

::

what your audience really is about.

651

::

So please don't ask us how long should it be.

652

::

I'll give you my opinion and

653

::

I'll give you what the data says.

654

::

It can be 60 minutes, it could be five minutes,

655

::

Right? We can ask

656

::

questions and maybe make a suggestion.

657

::

But in reality, you're the content expert.

658

::

You are the expert for your company of

659

::

what the intention of the video is,

660

::

Right? What's your message?

661

::

What are you trying to communicate?

662

::

Those are the most important things.

663

::

And can you communicate it in 30 seconds?

664

::

Can you communicate it in five minutes?

665

::

Can you communicate or does it need 60?

666

::

We won't know until we get to the details

667

::

of answering these other questions.

668

::

Shifting to the next part, which is

669

::

what you should ask the video crew.

670

::

And these, these questions are not out of bounds

671

::

because it's gonna give us information as well.

672

::

You have every right to ask these questions.

673

::

Absolutely. And So have you worked

674

::

with another client in my industry before?

675

::

You may want it

676

::

to look like your video to look like everybody.

677

::

I hate to say that look like everybody else's in the same

678

::

industry, because you don't want to. I I

679

::

I You don't wanna stand out. Wait, here's,

680

::

You do. But here,

681

::

Here's an example, right? You

682

::

know, I talked to somebody about, um, doing a,

683

::

um, speaker's reel.

684

::

And this particular person wanted me to have experience

685

::

for a speaker's reel.

686

::

I thought it was interesting

687

::

because I didn't understand

688

::

what special skills were needed for that,

689

::

but they seemed adamant it adamant about it.

690

::

And I was like, you know, honestly, I've not done it.

691

::

I've done lots of different videos that have generated

692

::

dollars for organizations and engagement with clients.

693

::

So if you need me to have speakers real specific, yeah,

694

::

that specific industry, I don't have it. And

695

::

That's the comfort level, right?

696

::

It's like, oh, and it's an easy, okay,

697

::

if you've done a speaker's reel, you know exactly.

698

::

'cause there may be something that we don't understand.

699

::

The product may have to be two and a half minutes

700

::

and have this and this and this and this,

701

::

and it's a shortcut.

702

::

So if you have already done one, there's shortcuts to it.

703

::

Also, the process of doing it

704

::

because, well, I'll just say again, with government,

705

::

we understand that there are certain things that you have

706

::

to do and attend to in government,

707

::

and that's already understood, right?

708

::

And there are legal things, right,

709

::

that happen in corporations when you're talking about drugs

710

::

or giving, um, specific, um, uh,

711

::

results, right?

712

::

So those, those are the types of things that, that are

713

::

really important to have that maturity

714

::

and to be able to, to say with, with confidence, you know,

715

::

with my other clients that are in this industry,

716

::

this is something that they consider crossing the line.

717

::

Perhaps you should consider that we become a consultant.

718

::

Once you decide that you are working

719

::

with somebody who's worked in that industry before,

720

::

You wanna go through the list really quick, like, yeah.

721

::

Do you have samples of your work that match our budget,

722

::

the budget that we are, we know we are set at?

723

::

Do you have examples

724

::

of work you've done at that budget? Right?

725

::

And, and I've, I've, you know, I have a $3,000 budget.

726

::

Here's something I did for $3,000.

727

::

This is something that I did for $5,000, you know?

728

::

And so that, that becomes something that I can provide

729

::

to you if you ask for it.

730

::

Here's our deadline. Are you gonna be able to meet it?

731

::

And can you provide a timeline?

732

::

We've been honest with people before

733

::

and said, yes, we can do what you're asking,

734

::

but there is no way we can hit your timeline right?

735

::

That that is an important one for you.

736

::

Especially if you're one of those that is like, oh,

737

::

it happened, it needs to happen in the next two weeks

738

::

or the next four weeks,

739

::

because that is, that is a lace late start

740

::

because of the fact

741

::

that sometimes you need just a little bit

742

::

more finessing.

743

::

And when you don't have the timeline that you need,

744

::

you need the experience to expedite the good outcome.

745

::

Can you explain the video process to me?

746

::

We've done this a lot

747

::

because a lot of our clients have never, there's this,

748

::

they've suddenly been tasked with something that they,

749

::

they don't know video at all.

750

::

And they're like, my boss told me to do this.

751

::

They're always like, I hate to ask this, but,

752

::

and it's like, no, no worries.

753

::

We'll ask, have you ever done a video before?

754

::

That's right. And it starts with what a script

755

::

format looks like.

756

::

A lot of people think it looks like a screenplay

757

::

in industrial videos, it looks very different.

758

::

So, uh, we'll help with that.

759

::

That is something that we we're used to.

760

::

And you should ask us about,

761

::

Are you going to subcontract this out?

762

::

Are you gonna hand it to somebody else?

763

::

I'm not, I'm talking to you right now,

764

::

but are you gonna end up handing it to somebody else?

765

::

And they're gonna come back and ask me questions

766

::

that I've already provided you answers for?

767

::

And, and that's a legitimate question.

768

::

It's like, am I going to see you show up

769

::

or is it gonna be somebody else?

770

::

That is a big one because I can't tell you how many people

771

::

have hired us and they're not on location

772

::

And there's nothing wrong with that.

773

::

But we are asking, in some cases, we're the subcontractor.

774

::

We are asking them questions

775

::

and they're giving us answers on behalf of the client.

776

::

We show up. And that is not the expectation of the client.

777

::

What types of things do you need us to provide?

778

::

So as the person hiring, you will ask your video crew,

779

::

what do you need us to provide?

780

::

They may say, I need to you to find a location.

781

::

I need you to find experts.

782

::

I need you to coordinate the schedule.

783

::

I need you to find the specialty props.

784

::

I need you to get us access to a courtroom,

785

::

Because that's all gonna be in their, their bid to you.

786

::

They gotta work to do that.

787

::

And so they need to know that it's gonna affect the budget.

788

::

Can you use brand logo, fonts

789

::

and color scheme in the final product?

790

::

Right? You will ask your videographer to use your brand,

791

::

your fonts, your color, you know,

792

::

all the branding that you have.

793

::

Ask it specifically

794

::

Inclusion rider.

795

::

Will you use women or minorities in key

796

::

production positions?

797

::

This is something that is big to us.

798

::

If it's important to you, you have the right

799

::

to ask these questions.

800

::

Yes, absolutely.

801

::

Um, I was reading, um,

802

::

not too long ago about keynote speakers

803

::

and, uh, present presenters.

804

::

So they're getting paid to come in and present.

805

::

They're getting paid to be keynote.

806

::

And one of the things that, that people are asking is

807

::

how many women, how many minorities are being asked

808

::

to present and be on the, the main stage?

809

::

They will turn work down if there isn't a certain percentage

810

::

of representation in the entire conference.

811

::

It may be a two day, it may be a one day,

812

::

it may be a five day conference.

813

::

And so when you are doing business as a business,

814

::

you may decide to go

815

::

and spend your dollars with African American, uh,

816

::

owned businesses, or Latino owned businesses,

817

::

or L-G-B-T-Q owned businesses.

818

::

You may not care at all,

819

::

but if you do care, you need to ask that specifically.

820

::

Can you post to my platform directly for me?

821

::

We get asked this a lot.

822

::

If given the credentials,

823

::

that's gonna be the immediate question from

824

::

whoever you're hiring.

825

::

It's like, well, who do I get the credentials from?

826

::

Right? And so here's, here's the thing too.

827

::

Be a little skeptical if they are not gonna post it for you.

828

::

And the formats too.

829

::

That's, that's important to, um,

830

::

the different platforms have different formats.

831

::

Like if you have an intern, we had a one client

832

::

that had a very specific internal media

833

::

formatting, and it was, it was interesting

834

::

that we, we needed to know.

835

::

And so if, if we had handed them something,

836

::

they would not have been able to post it on their internal,

837

::

um, server because the formatting was incorrect from

838

::

us as the videography company.

839

::

By having us post it, we understood, oh,

840

::

this is a specialty format,

841

::

so we needed to do something different.

842

::

Can we have a special set

843

::

or background that has our branding?

844

::

Sometimes it's, it's not necessarily your branding, it's,

845

::

you wanna have a very specific background.

846

::

So they're, they need to know that.

847

::

And can they provide that?

848

::

They may turn around and say, well, we can't provide it,

849

::

but do you have someone on your staff

850

::

that can provide it?

851

::

Right? We will make sure it's there. Right?

852

::

And so It's filmed,

853

::

Basically what you're doing is you're asking the

854

::

videographer to help you source something special,

855

::

something specific

856

::

That'll follow in with, uh, do I get

857

::

to pick the film location?

858

::

Or do you get to pick the film location? Mm-hmm.

859

::

And that can be a question. I mean, I have known producers,

860

::

cinematographer, uh, excuse me, videographers who are like,

861

::

let me pull out where I wanna film.

862

::

They don't want it to be in your hands.

863

::

They want to deal with it.

864

::

I want to have creative input on the final product.

865

::

How do you propose we work together

866

::

This specifically for those who are super planners, right?

867

::

You wanna have input, you want everybody to have orange ties

868

::

because our brand is orange.

869

::

That includes if you've hired a, uh, on camera

870

::

actor to do something for you.

871

::

You wanna have all those details you wanna ask specifically.

872

::

I want to have a lot of input.

873

::

How do you as a videographer want to work with me

874

::

as a client?

875

::

Very important question.

876

::

We've had also the opposite of, uh, my plate is full.

877

::

This is what I need.

878

::

This is, this is the basic of what we're trying to get to.

879

::

I don't have time. Can you take this entire project over

880

::

for me and make sure it happens?

881

::

So we've had both sides of that happen.

882

::

Do you see places where we can cut the budget?

883

::

That is an important one,

884

::

especially if you're budget conscious

885

::

or you, you feel like you want the $30,000 video,

886

::

but you only have 10,000.

887

::

So there are places that as an experience videographer,

888

::

I will know where you can cut the budget.

889

::

We won't hire the helicopter.

890

::

We might hire a drone operator.

891

::

I wanna contract you as a work for hire.

892

::

A work for hire means

893

::

that they do not own your copyright that you do.

894

::

If they can't do this for you

895

::

or they don't understand this question, move

896

::

to the next name.

897

::

The expectation of what you filmed for me

898

::

now may get used in another video in the future.

899

::

And it's not your company's video. It

900

::

It's not your video.

901

::

How will you give me these assets at the end? All the,

902

::

On A hard drive or what is it?

903

::

A live live to recording an option versus editing.

904

::

And that's, you've gotta decide if that's

905

::

what you possibly want.

906

::

You just want camera starts, camera ends.

907

::

There is no edit process.

908

::

'cause you need it quickly and it is a single take. Mm-hmm.

909

::

Can that be provided? Yeah.

910

::

Such as a lecture

911

::

or a live event that you know has beginning and end.

912

::

One of the things that I, I notice on here

913

::

that it's just missing a shooting ratio.

914

::

And this, I think this is something that

915

::

is an education point, right?

916

::

Like let's, let's do an example.

917

::

Yes, there's an interview and you don't know for sure

918

::

what it is that you want.

919

::

On the video, there's

920

::

This misperception.

921

::

You turn on a video camera

922

::

and you make a three minute video by just hitting it record

923

::

and then stopping it three minutes later.

924

::

That is not the case.

925

::

For every minute of finished video,

926

::

you may have four minutes of actual raw footage.

927

::

So that's called a shooting ratio.

928

::

So if you want to, if you were looking at having,

929

::

you needed to fit it into 10 minutes

930

::

and it was gonna be a 10 minute video,

931

::

you may end up shooting 40 minutes

932

::

Long of, of, of actual footage.

933

::

Then it becomes the editor's job to sift out the best

934

::

10 minutes out of that 40 minutes of content.

935

::

So the higher the shooting ratio documentaries can be

936

::

50, 60, 70 minutes

937

::

to one minute finished depending on

938

::

how long they were in the production process.

939

::

And so you wanna keep your shooting ratios pretty low.

940

::

You want it to be less than 10 to one.

941

::

Now the other thing that is the misconception is that

942

::

I'm gonna hit record and three minutes later they're gonna

943

::

have the perfect take on what it is

944

::

that they're gonna talk about.

945

::

And that's it. No an interview to get

946

::

to elicit something.

947

::

Just one soundbite may take 10 minutes,

948

::

Even if it's scripted,

949

::

because it's not necessarily on the first take

950

::

or the second take or the third take. So

951

::

Sometimes scripted can take a little bit longer,

952

::

but that is the closest like it,

953

::

That's gonna be the closest, yeah, the

954

::

Closest to one to one ratio.

955

::

It, it isn't, it probably never will be.

956

::

It's probably like a two and a half, three to one.

957

::

And that's the shortest, you know, ratio.

958

::

And that's something here that you wanna mention to you,

959

::

whoever you're hiring, I wanna keep the shooting ratio low

960

::

so that that saves our budget.

961

::

Can you provide us with strategy for metric

962

::

of video views?

963

::

And so that is something

964

::

that you can ask your videographer

965

::

and they may tell you, oh, you know, there's this, you know,

966

::

strategy of doing X in the first 30 seconds,

967

::

or, you know, having your call to action, blah, blah, blah.

968

::

So they're, they're gonna give you strategies.

969

::

And if you don't have your strategy, this is a good question

970

::

to ask your videographer.

971

::

We have, uh, gone through our list

972

::

and there's a whole lot to hiring a videographer.

973

::

One is a culture match, right?

974

::

You wanna make sure that you, you know,

975

::

have a rapport at some level with the person

976

::

that you're gonna be working with, whether that's, uh,

977

::

you know, you have the same aesthetic

978

::

or you have the same humor or you have the same friends.

979

::

Those are some things that, you know, may, uh, really

980

::

have you connect well with a videographer.

981

::

One of the things that you wanna do too is to make sure

982

::

that you have a lot of communication

983

::

that they don't ghost you, right?

984

::

You need to make sure that you are communicating with

985

::

that person in the channel, whether it's email, text,

986

::

telephone, remember that it is their job

987

::

to make you happy and to make you look good

988

::

because you're hiring them to make you look good.

989

::

And so that should be their number one concern.

990

::

I've seen a lot of, uh, really great footage,

991

::

beautiful videos out there,

992

::

but they were so painful to be part of

993

::

because the cinematographer,

994

::

and I'll go with cinematographer versus videographer,

995

::

had an aesthetic that they just could not let go of.

996

::

And what should have been a 30 minute setup became a

997

::

three hour ordeal trying to get one thing,

998

::

you know, perfect.

999

::

And so as the client, you're wondering, well,

1000

::

what are we trying to accomplish in this three hours?

1001

::

Which, 'cause I swear we got it in the first 30 minutes.

1002

::

Those are some of the things that, you know, you need

1003

::

to know when you're working with a videographer that, um,

1004

::

that there can be, uh, a mismatch of

1005

::

what their objective is, that they are trying

1006

::

to look themselves look good, versus really focusing on

1007

::

what your message and what your communication is

1008

::

and making you look good.

1009

::

So you just, you know, there's a balance there.

1010

::

You want them to do beautiful work.

1011

::

You want that work to reflect on how your message

1012

::

is delivered and, and, um, consumed and engaged with.

1013

::

So in the end, usually when they work with us,

1014

::

they understand that they're creating a video,

1015

::

they understand where they plan to use it,

1016

::

and they have a plan in place, at least by the end.

1017

::

And, and there are some that are very, you know,

1018

::

they just kind of happen and they end up being di quite

1019

::

different than the original plan is

1020

::

because somewhere along the

1021

::

line they're like, you know what?

1022

::

We're seeing this happening and this is very different.

1023

::

We'd actually like to do this instead of

1024

::

what we originally planned on.

1025

::

Maybe we were gonna do totally interviews

1026

::

of just people's faces.

1027

::

We don't feel like it's gonna come off well.

1028

::

So let's switch gears

1029

::

and we're gonna do a lot of what we call B roll,

1030

::

which is just going out

1031

::

and filming things happening with maybe a voice underneath.

1032

::

I mean, it can change. So it can change and it's,

1033

::

but it's, the client in the end knows what it is

1034

::

that they're looking for

1035

::

because they understand the objective.

1036

::

I I will also caution here that there are many times

1037

::

that we've been with clients on the video production.

1038

::

They're, they're, they're new to it

1039

::

and, you know, it gets exciting.

1040

::

It's very glamorous. We have lights, we have cables,

1041

::

we have these, you know, fancy looking cameras

1042

::

and a lot of things are happening.

1043

::

We can, might have a slate, right? It looks so Hollywood.

1044

::

And you start dreaming about how, oh,

1045

::

we can make a video about another topic altogether.

1046

::

Here's the one that, that's most famous.

1047

::

Let's do it in Spanish.

1048

::

We don't have a script, we don't have people, we don't have,

1049

::

you know, an approval, we don't have the message,

1050

::

we don't have the story connected to this,

1051

::

but let's do it in Spanish.

1052

::

And then before I know it, I see somebody in front

1053

::

of my camera who's doing something and they're,

1054

::

and the Spanish speaker is like,

1055

::

what is it I'm supposed to be saying?

1056

::

I said this in English, but I don't

1057

::

think this is gonna work for Spanish.

1058

::

And so this, a lot of great ideas happen on set

1059

::

and it really does derails, you know, the efficiency of

1060

::

what you're trying to really accomplish.

1061

::

And so if you're gonna do another language,

1062

::

that should be something that is discussed ahead of time

1063

::

with your videographer and whether they have the skillset

1064

::

and capabilities to really pull that out,

1065

::

or whether you have internal staff that can help.

1066

::

So too many options can be a problem.

1067

::

Too many great ideas can be a problem.

1068

::

Just remember, the more you plan, the better off you are,

1069

::

the less money you're gonna spend.

1070

::

And if you only have a few uh, dollars in your budget,

1071

::

don't be embarrassed by that.

1072

::

You can put together some really great looking videos

1073

::

if you ask the right question and you get the right partner

1074

::

and you get somebody who will produce,

1075

::

not just be a technician

1076

::

and a tool who will produce with you.

1077

::

I hope this was helpful, Piper.

1078

::

I hope this was helpful and not overwhelming.

1079

::

Or, because our, that is not our objective.

1080

::

I get the biggest thing.

1081

::

I guess that's the biggest takeaway I want.

1082

::

You can ask questions, you have the right to ask questions,

1083

::

no question is dumb.

1084

::

You may feel like the, the person that you're about

1085

::

to maybe hire may ask you a question

1086

::

and you're like, that seems, why is that relevant?

1087

::

And you can ask why is that relevant? Mm-hmm.

1088

::

It could be a flag to you.

1089

::

It could also be they're asking you a question

1090

::

that you're like, oh, I didn't even think of that.

1091

::

So communication on both sides,

1092

::

I'm gonna say is very important.

1093

::

If they're not communicating back with you, to me

1094

::

that's a red flag.

1095

::

And the client has done the same to us.

1096

::

We've gone in and we try to elicit, we ask questions

1097

::

and we don't get the answers.

1098

::

That is a red flag to us.

1099

::

And we will say, I'm not sure

1100

::

that we are the person that you need.

1101

::

Or, we'll let them know

1102

::

that they're not gonna make their timeline

1103

::

or their message is gonna be not ideal. And

1104

::

So that's the feedback I think I think you'd be looking

1105

::

for when you go to hire.

1106

::

So hiring a video crew is

1107

::

what we call the pre-production process.

1108

::

So we, we, we generally do three phases pre-production

1109

::

where we're doing the planning,

1110

::

production, postproduction.

1111

::

And so these questions help you get through a lot of the,

1112

::

the three phases

1113

::

and just know that in the process in general,

1114

::

you are in the pre-production phase.

1115

::

And the more planning you do, the better your budgets use

1116

::

of your budget dollars are in the pre-production

1117

::

And expectations will be met, right?

1118

::

So today we talked a little bit about how

1119

::

to hire a video crew

1120

::

and not feel like you're taking advantage of.

1121

::

If you have questions

1122

::

or comments about the episode, you know, let us know.

1123

::

We wanna hear what questions you had about

1124

::

our comments today.

1125

::

Alright? And we'd love to yeah, get some feedback

1126

::

And we'd love to work with you.

1127

::

Thank you so much for listening to this episode

1128

::

of Change the Reel.

1129

::

If you like the episode, subscribe,

1130

::

share it or leave a comment.

1131

::

And remember, representation starts here, Hast Pronto.

1132

::

See you soon.